Damaged Goods / Claims In the case of cartons lost or damaged in transit, the liability is that of the carrier and not Admore® Please mark the shipper "received damaged". It is important to inspect all materials upon arrival. Cartons may be opened for inspection, but do not dispose of damaged merchandise or containers. A claim must be filed with the carrier within 10 days after receipt of merchandise. A digital photo is helpful in filing a claim with the carrier. Please contact us immediately for assistance if you have received damaged merchandise. All other claims must be made within 30 days of delivery. In the case of errors, our liability is specifically limited to the value of the product we manufacture. WAREHOUSE STORAGE: All product lines that are converted with adhesives are only warranted when the product is kept within a temperature between 35 degrees and 100 degrees Fahrenheit.